Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Yes! We are currently taking custom orders! Inform us of your idea (we will let you know if it is something our laser can do) and the size you're hoping for. The best way to contact us is via our CONTACT US page, or by e-mailing us at 

Instagram (@thehandmadesigncompany), Pinterest (@thehandmadesignco), and Facebook (The Handmade Sign Co.) 

Our framed signs come with a sawtooth hanger already installed on the back of the frame. As soon as you receive your sign in the mail, you can hang it on the wall! Easy!

Our Tiered Tray signs (5x5 and 4x7) aren't meant to be hung, so they do not have a hanger on the back. 

We love teaming up with influencers and other businesses! Please reach out to us at 

Our warehouse is in Brunswick, Ohio.


Shipping normally takes 1-2 weeks, depending on your location. Our processing time is 1-2 weeks, unless you pay for priority processing. Contact us if you need your item quicker than that.

Shipping only costs $5 for anywhere in the Continental U.S.

For Hawaii and Alaska, shipping costs $35.00. Please choose Alaska or Hawaii at checkout, if that's where your shipping address is. Thank you!

Shipping is FREE for orders over $90.